KM White Papers & Presentations

Using Models for Knowledge Management by Ed Vail

This white paper describes the central role that models play in actually creating information from data and knowledge from information. Models are also powerful tools for creating, capturing, understanding, communicating and using all forms of knowledge.

Knowledge Management and the Value System by Ed Vail

Balancing value-creating knowledge and capabilities, and recognizing the distinction between the two - is vital for knowledge management. This white paper shows how the right blend of skills, tools and capabilities, applied appropriately, create business value.

Mapping Organized Knowledge by Ed Vail

Visually oriented knowledge mapping may be a new discipline, but it is proving to be a sustainable way of identifying and capturing the different sources of enterprise knowledge. This white paper examines mapping as a knowledge management tool and describes how a picture of the organization's knowledge can be used to improve business effectiveness.

KM & EA Boston Mar 2001 Enterprise Architecture Conference Presentation

This presentation describes how Enterprise Architecture is a domain of Knowledge Management and details the similarities and differences between these two disciplines. In addition the presentation explains the opportunities for mutually beneficial KM and EA synergy.

The Ptech Systemic-Balanced Scorecard

The Balanced Scorecard (BSC) methodology, created by Robert Kaplan and David Norton, has done a great deal in focusing management attention on the need for a balanced set of multi-dimensional metrics for enterprise success. Ptech's Systemic-BSC methodology dramatically extends the power and effectiveness of the traditional BSC concept. An actual Systemic-BSC client case example is included.